Cloud Platform for EV Charging Management | OnePlugEV
We partnered with OnePlugEV to create a cloud platform for EV charging management, enabling small and medium operators to scale from day one. The platform provides ready tech infrastructure, location insights, certified hardware, and 24/7 customer support. Built in just four months, it now exceeds industry benchmarks in utilization and customer satisfaction.
Client
OnePlugEV
Platform
Cloud-native SaaS platform for EV charging management
Industry
Manufacturing
Technology
Hybrid mobile app framework, open-source stacks, OCPP/OCPI protocols, scalable cloud infrastructure
Neeraj T
Executive Director - One Plug EV
Delivered charging management system and App on time with excellent UI/UX, handling critical protocols efficiently.
(Industry best – 15 to 20%)
Utilization Rate
(Industry Average – < 3%)
Downtime Hours
Industry Average (40%)
Repeat Customer Rate
90%
Net Promoter Score
About
OnePlugEV, founded by a visionary entrepreneur from Tirupur, set out to simplify EV charging. Instead of building for just one station, the goal expanded to create an ecosystem that empowers small and medium EV charging businesses to thrive with enterprise-grade tools and support.
Business Challenges
OnePlugEV faced several industry hurdles:
- Payment System Friction – Customers disliked maintaining multiple wallets across different charging apps.
- Non-Standardized Hardware – Variations in OCPP compliance caused interoperability issues and poor charging experiences.
- Financial Constraints – As a startup, they had to maximize open-source tech and manage infrastructure costs carefully.
- Diverse Customer Behaviour – Drivers had different expectations, requiring fast, reliable, and seamless charging.
Solution
Hakuna Matata Solutions, in partnership with AddrEnergy, developed a cloud-based EV charging management platform in just four months.
The solution provided:
- Ready Technical Platform – Enabling new entrants to go live quickly.
- Smart Hardware Compatibility – Curated list of certified chargers with automated OCPP compliance testing.
- Seamless Payments – Integrated billing and transactions without the hassle of multiple wallets.
- Optimized Infrastructure – Leveraging open-source stacks for cost efficiency and scalability.
- Customer-Centric UX – Mobile-first design tailored for drivers always on the move.
Our Approach
1
Discovery & Strategy
Conduct in-depth analysis and identified key inefficiencies.
2
Tech Implementation
Integrated AI-powered tools to steer development activities.
3
Deployment & Support
Launched the solution and provided continuous support.
Our Steps
1
Cloud-Enabled Infrastructure
Deployed a scalable cloud platform to digitize EV charging operations and enable multi-operator onboarding.
2
Frictionless Accessibility
Delivered a mobile-first app and seamless payment system, ensuring fast, reliable charging for drivers on the move.
3
Smart Hardware & Interoperability
Certified chargers, automated OCPP/OCPI compliance, and ensured smooth plug-and-charge experiences across devices.
Outcome
The impact was measurable and immediate:
- Utilization rate: Exceeded the industry best (15–20%) within months of launch.
- Downtime hours: Lower than the industry average (<3%), ensuring reliability.
- Repeat customer rate: Surpassed the 40% industry benchmark, proving loyalty.
- NPS (Net Promoter Score): Strong customer advocacy, signaling long-term adoption.
Projects
Selected Work
View All
