TVS Dealership Management System

TVS Motor modernized its 15-year-old TVS dealership management system by transforming a monolithic .NET desktop app into a scalable microservices-based web platform with Angular. The revamp improved system speed, usability, and mobility, leading to 85% dealer adoption and a 7x performance boost.
Client
TVS Dealership Management
Platform
Android, Web
Industry
Manufacturing
Technology
Angular

7x

Speed

100%

Mobility

60%

Maintainability

85%

Adoption Rate

About

TVS Motor Company is a leading two-wheeler and three-wheeler manufacturer headquartered in India, with a vast network of over 4,000+ dealers. The company is known for its innovation, customer-centric approach, and operational excellence.

Business Challenges

The TVS dealership management system was built over 15 years ago using .NET as a monolithic desktop application. Over time, it had evolved with thousands of dealer-specific customizations, resulting in a complex, rigid system. Key challenges included:

• Outdated desktop-based UI with no web or mobile accessibility

• Extremely slow performance, with key screens taking over 20 seconds to load

• High complexity due to embedded domain logic, making system recreation difficult

• Low user adoption and poor usability due to legacy design and sluggish interface

Solution

TVS partnered with us to modernize the TVS dealership management system without disrupting the core logic of the platform.

The modernization strategy focused on three key steps:

Our Approach

1
Discovery & Strategy
Conduct in-depth analysis and identified key inefficiencies.
2
Tech Implementation
Integrated AI-powered tools to steer development activities.
3
Deployment & Support
Launched the solution and provided continuous support.

Our Steps

1
Backend Modernization
The monolithic .NET backend was decoupled and re-architected into microservices, improving scalability and maintainability.
2
Frontend Revamp
The outdated desktop client was completely replaced with a modern Angular-based web UI, with a focus on responsive design for mobile accessibility.
3
Logic Preservation & UX Redesign
Core domain logic was retained to ensure system stability while improving usability through better UX practices, ensuring high adoption.

Outcome

The reengineered TVS dealership management system is now a web-enabled platform that supports seamless access across devices, including mobile.

• Page load times dropped from 20 seconds to under 3 seconds.

• Dealer adoption significantly increased due to intuitive UX and faster performance.

• Business teams reported improved satisfaction with usability and system reliability.

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