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Preventive Maintenance
60%
70%
75%
80%
About
Our client is a global leader in the design, manufacture, and installation of laboratory, healthcare, and technical furniture products. They manage service for multiple labs under Annual Maintenance Contracts (AMCs) with a leading petrochemical major. This preventive maintenance case study focuses on the operational challenge of keeping critical lab equipment maintained on schedule across many sites and suppliers.
Business Challenges
Solution
To address these challenges we delivered a preventive maintenance application with the following capabilities:
- Configurable checklist assignment: Define equipment-specific checklists, map them to roles, and link them to AMC requirements so preventive maintenance tasks are repeatable and auditable.
- Escalation matrix workflow: Automated escalation rules ensure missed tasks or unresolved issues move up the chain until closed, increasing accountability.
- Scheduled preventive maintenance & alerts: Automated schedules with reminders and overdue notifications keep teams on time and aligned with AMC SLAs.
- Real-time monitoring dashboard: Management can instantly see checklist status, equipment health trends, and maintenance compliance across labs.
- AMC & compliance tracking: Reports show inspection trends, service provider performance, and AMC adherence for stakeholders and auditors.
Our Approach
Our Steps
Outcome
- ~40% reduction in equipment downtime through proactive preventive maintenance and timely interventions.
- Improved schedule compliance thanks to automated reminders and enforced checklists.
- Greater accountability via escalation workflows that reduced unresolved issues.
- Faster detection of equipment issues, lowering repair costs and preserving lab productivity.
- Better reporting and transparency for management and AMC stakeholders, improving operational forecasting and trust.
Frequently Asked Questions
How do manufacturers reduce unplanned equipment downtime using preventive maintenance software?
By automating maintenance schedules, escalation workflows, and real-time monitoring dashboards. Kewaunee reduced unplanned downtime by 40% and improved AMC compliance using our configurable platform.
What is a configurable maintenance checklist system for multi-site lab operations?
A system where admins define equipment-specific checklists, assign roles, and set frequencies — ensuring the right maintenance tasks are performed by the right people on schedule.
How do you manage Annual Maintenance Contracts digitally across multiple labs?
Through AMC tracking dashboards that show inspection trends, service provider performance, and compliance rates — replacing spreadsheets and manual contractor oversight.
What is the ROI of preventive maintenance software for industrial equipment?
Kewaunee achieved 60% better real-time monitoring, 75% reduction in unplanned downtime, and 80% improved reporting efficiency — reducing repair costs and lab disruption.
Selected Work
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