Track and Trace Solution
About
PIL is one of the leading shipping companies in Asia focusing on the core business of container shipping, as well as other businesses including container manufacturing and logistics related services. The company has more than 55 years of experience in the industry
Business Challenges
PIL is one of the leading shipping companies in Asia focusing on the core business of container shipping, as well as other businesses including container manufacturing and logistics related services. The company has more than 55 years of experience in the industry
Solution
After considering PIL’s and their customer’s pain points, we suggested the clients with an advanced and comprehensive Track and Trace Solution. The solution helped the client’s 3PL vendors and their clients to manage the shipment details seamlessly.
Tracking the shipment data and payment details were seamless for customers, and the support teams had complete control over the shipment details to provide instant responses to customer queries. The solution improved the shipment tracking process and improved customer service.
After considering PIL’s and their customer’s pain points, we suggested the clients with an advanced and comprehensive Track and Trace Solution. The solution helped the client’s 3PL vendors and their clients to manage the shipment details seamlessly.
Tracking the shipment data and payment details were seamless for customers, and the support teams had complete control over the shipment details to provide instant responses to customer queries. The solution improved the shipment tracking process and improved customer service.
Selected Work
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