Maersk Training Management Solutions – B2B Skill Matrix and Certification Portal

Training Management Solutions

Maersk Training, a global leader in providing training for the Oil & Gas, Renewables, and Maritime industries, wanted to go beyond delivering courses, they aimed to manage the entire skillset of organizations to meet industry standards. We partnered with them to build a comprehensive training management portal, delivering automation, compliance tracking, and seamless integration.
Client
Maersk Training
Platform
Web & Mobile
Industry
Logistics
Technology
Angular, .NET Core, Azure
Kenneth Thomsen – Chief Digital Officer, Maersk TrainingGeneric grayscale avatar of a man with short hair wearing a suit and tie.
Kenneth Thomsen
Chief Digital Officer, Maersk Training
"Hakuna Matata excels in adaptability, technical expertise, and seamless integration of complex systems. Their collaborative approach, open communication, and problem-solving mindset ensure solutions meet real-world user needs effectively."

60%

Decreased Time to Schedule

90%

Skill Matrix Coverage Rate

70%

Training Demand Fulfillment Rate

90%

Course Completion Rate

About

Maersk Training is a world-renowned training provider for the Oil & Gas, Renewables, and Maritime sectors. With decades of expertise, the organization focuses on improving safety, compliance, and workforce competency for global enterprises.

Business Challenges

Maersk Training faced multiple challenges:

  • Integration with varied data templates – Each customer used unique systems and formats, making onboarding slow and resource-intensive.
  • Leadership transitions – Shifts in leadership led to changes in practices and priorities, requiring adaptability.
  • Scalability & visibility gaps – The existing systems lacked end-to-end integration, making it difficult to track competency, certifications, and compliance efficiently.

Solution

We developed a B2B Training Management Portal tailored for Maersk Training’s global client base.

The solution included:

  • Automated Skill Matrix for Organization and Individual – Role based Training & competency mapping.  
  • Automated demand generation – Training initiated based on expiry of skill certificates.  
  • Automated certificate generation and reading existing certificates  
  • Competency Assurance – Checklist to review and approve the competency of individual.  
  • Offline e-Learning module – Learners can take the e-Learning course from remote place.  
  • Blended Learning Support
  • End to End Integration – Connecting learners, trainers, operational systems, financial systems.  
  • Our Approach

    1
    Discovery & Strategy
    Conduct in-depth analysis and identified key inefficiencies.
    2
    Tech Implementation
    Integrated AI-powered tools to steer development activities.
    3
    Deployment & Support
    Launched the solution and provided continuous support.

    Our Steps

    1
    Training Digitized
    Transformed manual training into a digital-first portal with automated skill matrices and certificate tracking.
    2
    Seamless Accessibility
    Delivered a hybrid app for global reach, enabling both offline e-learning and blended learning support.
    3
    Smart Evaluation & Compliance
    Enabled competency assurance with automated skill mapping, certification recommendations, and ISO-compliant reporting.

    Outcome

    The training management solution delivered measurable impact:

    • 100% traceability & visibility of training programs.
    • 90% reduction in organizing hours, improving operational efficiency.
    • 80–90% commitment reliability, boosting customer confidence.
    • 4/5 customer satisfaction score, strengthening long-term relationships.
    • 15% change failure rate, demonstrating agility and consistency.
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    Frequently Asked Questions

    What is the difference between a B2B training management system and a regular LMS?

    A B2B TMS manages training delivery for enterprise clients with different data formats, certification bodies, and compliance requirements. Maersk Training's portal handles Oil & Gas, Maritime, and Renewables clients — each with unique OPITO, STCW, and BOSIET certification schemas.

    How do global training providers manage skill tracking across industrial clients?

    By building adaptive data templates that normalize different client data structures into a unified skill matrix — achieving 90% skill matrix coverage and 100% certification traceability as Maersk Training did.

    What software handles certification management for maritime and Oil & Gas training?

    Purpose-built B2B training portals with adaptive template engines, skill matrix management, and automated scheduling — not off-the-shelf LMS platforms that lack industry-specific compliance features.

    How long does it take to implement a B2B training management portal at this scale?

    Maersk Training's global portal — serving 40+ countries in high-risk industrial sectors — was delivered through phased implementation, with the adaptive template system enabling rapid client onboarding.

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