ui ux design

UI/UX Design for India’s Leading Shipping Service Company​

Digitizing government-scale shipping workflows with a consistent design system, rapid spike workshops, and reusable UI components, reducing complexity for users and slashing UI implementation time.
Client
India’s Leading Marine Logistics Enterprise
Platform
PWA
Industry
Logistics
Technology
Angular

100%

Simple UI Designs

85%

Simplified Workflows

70%

Improved Usability

50%

Improved Process Efficiency

About

India's Leading Marine logistics enterprise delivering shipping, freight forwarding, and end-to-end supply chain services at national scale. Trusted to lead a flagship government initiative to digitize and streamline logistics processes, the organization needed a UX-first partner to simplify complex workflows while meeting tight delivery timelines.

‍

Business Challenges

  • Highly complex workflows: Transactions spanned many fields, sections, and subsections, creating cognitive overload for users.
  • Lack of documentation & visibility: No standardized design documentation or user-flow artifacts made requirements ambiguous.
  • User access constraints: Limited stakeholder availability slowed traditional UX research and iteration.
  • Timeline pressures: Fast delivery expectations required high design velocity without sacrificing quality.
  • Need for reusability & consistency: UI components had to be standardized for reuse across modules to accelerate delivery and keep the interface coherent.

    • Solution

  • Component-driven UI library: Built reusable components (forms, tabs, cards, navigation patterns) to ensure consistency and speed up front-end implementation.
  • Intuitive, modular workflows: Reworked dense forms into digestible, step-by-step flows that reduced cognitive load and error risk.
  • Rapid requirements via spike workshops: Ran focused heuristic assessments and short user sprints to extract actionable patterns without relying on prolonged stakeholder access.
  • Design system governance: Established standards for spacing, typography, color, and iconography to enforce a uniform look-and-feel.
  • Speed-focused delivery: Prioritized agile-friendly designs and handoff-ready assets so the internal team could iterate and integrate quickly under tight deadlines.

    • Our Approach

    1
    Discovery & Strategy
    Conduct in-depth analysis and identified key inefficiencies.
    2
    Tech Implementation
    Integrated AI-powered tools to steer development activities.
    3
    Deployment & Support
    Launched the solution and provided continuous support.

    Our Steps

    1
    Discover
    Conduct focused spike workshops and heuristic audits to rapidly map existing flows, identify pain points, and prioritize which processes to simplify first.
    2
    Design
    Create modular, step-by-step workflows and a component-driven UI library, document patterns and interaction rules in a lightweight design system for reuse.
    3
    Deliver
    Produce developer-ready assets (components, specs, interaction notes) and governance guidelines to enable fast implementation and iterative improvements.

    Outcome

  • Client-reported 70% improvement in usability based on heuristic evaluations and validation sessions.
  • ≥50% faster UI implementation due to reusable components and standardized patterns.
  • Reduced onboarding friction and improved adoption thanks to clearer workflows and visual clarity.
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